Parts & Genuine Spares

Who this is for

Workshops and operators — including remote and interstate ones — who need the right part, fast, and would rather get it right the first time than guess. As a Palfinger Authorised Service Agent, we supply genuine Palfinger parts, and our access to spare parts across suppliers means ordering replenishables is straightforward.

What we supply

• Genuine Palfinger parts — as an authorised service agent, supplied to factory standard.
• Extensive general parts inventory — much of what a repair needs is already on our shelves, so routine work isn't delayed.
• Parts sourcing — including hard-to-find and overseas parts, sourced and delivered when a machine needs something unusual.
• Technical diagnosis as a standalone service — for remote operators, we diagnose the fault and identify the exact part, so you're not ordering blind.

How it works

1. Tell us the machine and the fault — make, model, capacity and what it's doing.
2. We diagnose or confirm the part — using machine specs, manufacturer software and experience.
3. We source and supply — genuine where it matters, sourced where it's rare.
4. We can fit it too — if you'd rather we did the work, that's heavy diesel repairs or engineered solutions.

Parts for operators a long way from a workshop

Distance shouldn't mean downtime. We've partnered with operators well outside our region — including a crane operator in the Pacific — to provide parts sourcing and technical diagnosis, so their fleet keeps running even when we're not on site. If you're remote and stuck, that's exactly the sort of problem we solve.

Why KDI for parts

Anyone can post you a part. The value is in ordering the right one. Because we diagnose, repair and rebuild these machines every day, we can tell you what's actually failed and what to fit — which saves the cost and the days lost to a wrong part.

Proof

513 jobs for 390 customers in 2025; Palfinger Authorised Service Agent supplying genuine parts; ongoing parts-and-diagnosis partnerships with remote operators.

Related services

Parts often go hand-in-hand with heavy diesel and plant repairs, electrical, LMI and diagnostics, and engineered solutions for vehicle loading cranes.

FAQ