Frequently Asked Questions
Short, straight answers. If yours isn't here, call (07) 5446 7396 — a real person will pick up.
General
Can you inspect on our site?
Yes. Matt will personally visit your job site or send a member of the team out to inspect the scope of work and what will be required.
What cranes and machines do you work on?
All-terrain cranes are our speciality. We also work on mobile, slew, crawler, pick-and-carry and vehicle loading cranes, plus EWPs, telehandlers, trucks, trailers, earthmoving and mining plant. See the equipment we service →
Are there brands you specialise in?
We work on all brands and have no preference. Our team has worked on just about every brand of diesel equipment and machinery. We're a Palfinger Authorised Service Agent and the Humma QLD Service Repair Agent, and our team is Liebherr Liccon 1 & 2 trained.
What areas do you service?
From our Yandina workshop we service cranes across the Sunshine Coast, Mackay, Brisbane, Bundaberg, the Gold Coast and Gladstone. We also mobilise interstate and internationally for on-site work. See locations →
Do you offer crane hire?
Yes. We keep two cranes at our workshop. We can make them available as part of your servicing and repair work, or you can hire them when they're free.
Major inspections & compliance
When is my crane due for a major inspection?
It depends on your crane's design working period and duty class under AS 1418, not a flat number. A 10-year interval is common, and some classes run to 25 years. Send us the details and we'll tell you where yours sits. Major inspections →
Do you fix what you find, or just inspect?
We fix it. Inspection, repair and certification are done under one roof, so you're not handed a defect list to chase elsewhere.
How fast can a major inspection be done?
Work can start the same day you book, and we've completed major inspections in as little as six weeks.
Breakdowns & servicing
Are you really 24/7?
Yes. Call (07) 5446 7396 any hour for a breakdown. Mobile & breakdown →
Do you keep parts on hand?
Yes. We hold an extensive parts inventory, so most repairs aren't held up waiting on suppliers.
Can you manage our whole fleet's servicing?
Yes. Our preventative maintenance programs track due dates and book work in before it's overdue. Preventative maintenance →
The guarantee & getting started
What is the Zero Downtime Guarantee?
Every job is completed on or before the promised date, or you receive $500 in service credits for every eligible working day of avoidable delay caused. Full details →
How do I get a quote?
Based on the Sunshine Coast.
On site across Australia.
Sunshine Coast · Brisbane · Gold Coast · Bundaberg · Gladstone · Mackay
Plus remote, interstate and international mobilisation.
We're ready when you are.
We'll scope it, quote it fixed, and give you a date we'll stand behind.
Backed by our Zero Downtime Guarantee.